Rates & Services

At Pioneer, we offer 24 hour emergency service. We like to be there for our customers whenever they need us. Our emergency rates are $158 / half hour plus $299 call out. Emergency rates are applied outside the hours of 8am - 6pm, Monday - Friday.

Hand snakes are on the more inexpensive side of plumbing tools, however, due to the small size cable we find that they are often damaged after little use and must be replaced. 

A super vee is a 35ft hand held power snake. These machines are perfect for any blocked drain that the hand snake cannot get. Blockages such as bathtubs, bathroom sinks, and kitchen sinks are common scenarios where we would use the super vee.

Our 85 foot cable is a general purpose drain machine. It is best operated with one person on the trigger and the other working the cable however it is possible to use without help. These drain machines are capable of tackling fairly large drainage blockages but are versatile enough to get down kitchen and bathroom sink drains for difficult blockages that are a long way down the drain. They are mainly used on larger drains such as 3” main blockages and toilet lines.

Our 100 ft cable is strictly for main drain blockages or blockages that are unable to be cleared with the 85 ft cable. We only use this machine on 3” (or larger) drains. This machine is best used with a helper as it has a lot of power and can be quite dangerous to operate by oneself.

Our camera is one of the most expensive pieces of equipment we have at Pioneer Plumbing. It is a very useful tool when investigating drainage issues. It can show us the condition of the inside of drains, how deep the drain is in the ground, and is mainly used to locate blockages or issues that are found while investigating. The camera undergoes significant wear and tear every time we use it and costs us to keep it regularly maintained and operational. To rent a camera from a rental company the cost is around $350.00.

Our jetting machine is used to clean the inside of drains. Over time, debris can build up on the walls of the pipe. Our jetting machine is used to pressure wash the sides of the drain cleaning any debris that has become caked on and washing it down and out of the system. If the walls of drains build up it can eventually lead to a very serious blockage.

The propress tool is a crimping style tool used on copper water pipe systems. It helps to save time as soldering copper involves pipe and fitting prepwork as well as time to heat up the pipe and solder the fitting. The propress if often used on larger systems when water shut off time needs to be limited as it affects a large group of people (in condos and buildings).

On some jobs if demolition is needed, we have all sizes of jackhammers to get the job done.

Scaffolding can be very useful and save on time when we are working overhead. Most of the time we would set up scaffolding while working in parkades. 

Solder flux and gas are used whenever we need to solder on a job. There are quite a few expensive pieces of equipment and materials used every time we solder. The gas tank which gets refilled regularly, the hose, torch nozzle, and regulator, the roll of solder, container of flux, fitting brushes, and sand cloth used to clean the pipe and fittings all contribute to the job.

In most cases the toilet auger is our first step in attempting to clear a blocked toilet. It allows us to clear the drain without removing the toilet which saves a lot of time.

The pump charge is used most commonly when we are dealing with a storm drain that is blocked or a sump pump that has failed. These are typically left on site until we can purchase a new pump or until the drain has been cleared. These pumps have a built-in float to control how often it cycles on and off. In a flooding situation they are invaluable.

While doing repair or service work on gas fired appliances we will often test the units flue gas. This allows our technicians to read the data and make the necessary adjustments to help the unit achieve optimal combustion which will extend its life and save the customer money.

Our recovery pump is used on air conditioning appliances to remove and store refrigerant while we perform our repair or service on the equipment. These pumps undergo wear and tear and need to be maintained.

The vacuum pump is used to evacuate ACs, a process by which we pull out all air and moisture from the refrigerant system prior to testing, repairs, and recharging. This is another costly piece of equipment that is regularly maintained.

Larger jobs where we are installing gas pipe we will sometimes call for a threading machine. This machine allows us to bring full lengths of black iron gas pipe in which we can cut down and thread ourselves so that each run of pipe and each bend fits your job scenario perfectly. These machines are very expensive and require regular cleaning and maintenance. In hard to reach areas where we need to thread a pipe in place we also have hand threaders.

Coil cleaner is often used during servicing of air conditioning systems. Dirty evaporator coils caused from dust and debris inside your home will affect the cooling capabilities of your unit so it is important to keep them clean.

The carbon monoxide detector is used on any service or repair jobs where gas fired appliances are involved. Carbon monoxide is a colorless, odorless, tasteless, gas that is produced by incomplete combustion. Furthermore it is nearly impossible to detect without detection technology. It is very important to check for CO on gas fired appliances as it can be deadly in large amounts.

When working on air conditioning systems nitrogen is often used to flush the line set. The reason for this is to rid the lines of any oil residue and contaminants that may be in the system.